Frequently Asked Questions
Everything you need to know about your Potgang experience.
How long does shipping normally take?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day window for returns on all unused and unopened products. Please contact our support team to initiate a return authorization.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
All Potgang products come with a 1-year limited warranty against manufacturing defects. If your item arrives damaged, we will replace it free of charge.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders vary by location.